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Old Thursday, May 07, 2015
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Default [Winter] 2011: Retail and Consumer Banking Operations

ISQ Examination (Winter-2011)
Retail & Consumer Banking Operations – Stage-III

Multiple Choice Questions
Number of Questions: 30
Marks: 45
Allotted Time: 60 minutes
Constructed Response Questions
Number of Questions: 09
Marks: 55
Allotted Time: 120 minutes

Q.31 Who is a holder? What are the conditions to qualify to become ‘holder in due course’?

Q.32 Consumer loans are not easy to evaluate. It is often easier to conceal pertinent information bearing on the payout of a loan than for most businesses. What features of a consumer loan application will you as a prudent banker examine most carefully?

Q.33 Why do mark-up rates on consumer loans typically average higher than on most other kinds of loans?

Q.34 A crossed cheque bearing endorsement ‘Pay Mr. B on arrival of the ship “M.V.Chenab”, is presented in inward clearing by the collecting bank with the discharge, “1st payee’s endorsement confirmed, 2nd payee’s account credited”. How would you deal with it and what will be your responsibility?

Q.35 After the death of father, who was operating his minor son’s account, minor’s uncle approaches to operate the account as a guardian. What must be your course of action?

Q.36 What is the rationale behind regulating the financial system in a country?

Q.37 What is a ‘trust’? What precautions should be taken in opening and conduct of a trust account?

Q.38 What do you understand by electronic banking? What areas of banking are covered by Information and Communication Technologies?

Q.39 A customer of your branch is in need of a loan of Rs.250,000/= to pay the educational expenses of his son. The loan shall be repaid in 2 years in 24 monthly installments. He is 45 years of age and is permanent /regular employee in a private firm. He draws a take-home salary of Rs.40,500/= per month. He has an outstanding personal loan of Rs. 40,000/= from his employer for which repayment installment is deducted before crediting the salary to his account. Please evaluate this proposal and decide about its fate.

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