Pakistan Post & Postal Group - Roles and Functions
 

[CENTER][FONT=Palatino Linotype][SIZE=6][U][B]INTRODUCTION[/B][/U][/SIZE][/FONT][I][FONT=Palatino Linotype][SIZE=4]
[/SIZE][/FONT][/I][/CENTER][LIST][*][FONT=Book Antiqua][SIZE=3]Post Office Department was established by the British Government in 1867.[/SIZE][/FONT][/LIST][LIST][*][FONT=Book Antiqua][SIZE=3]Pakistan Post inherited the same Postal system at the time of independence in 1947.[/SIZE][/FONT][/LIST][LIST][*][FONT=Book Antiqua][SIZE=3]In the year 2002, Pakistan Postal Services Management Board was established through an ordinance.[/SIZE][/FONT][/LIST][LIST][*][FONT=Book Antiqua][SIZE=3]Postal Services Division was established on 03-11-2008 under the Ministry of Postal Services.[/SIZE][/FONT][/LIST][CENTER][FONT=Palatino Linotype][SIZE=5][B][SIZE=6][U]AN OVERFLOW OF PP[/U][/SIZE][/B][/SIZE][/FONT][SIZE=6][FONT=Palatino Linotype][B][U]O[/U][/B][/FONT][/SIZE][FONT=Palatino Linotype][SIZE=5][SIZE=6][B][U]D[/U][/B][/SIZE][/SIZE][/FONT][I][FONT=Palatino Linotype][SIZE=5]
[/SIZE][/FONT][/I]
[IMG]http://i929.photobucket.com/albums/ad137/HaiderVirk/PPOD.jpg[/IMG]

[B][I][FONT=Palatino Linotype][SIZE=5]
[/SIZE][/FONT][/I][FONT=Palatino Linotype][SIZE=5][SIZE=6][U]SERVICE PORTFOLIO[/U][/SIZE][/SIZE][/FONT][/B]
[LEFT][LIST][*][FONT=Book Antiqua][SIZE=3]Ordinary Mail[/SIZE][/FONT][/LIST][LIST][*][FONT=Book Antiqua][SIZE=3]Express Mail[/SIZE][/FONT][/LIST][LIST][*][FONT=Book Antiqua][SIZE=3]Parcel Service[/SIZE][/FONT][/LIST][LIST][*][FONT=Book Antiqua][SIZE=3]Money Order Service[/SIZE][/FONT][/LIST][LIST][*][FONT=Book Antiqua][SIZE=3]International Money transfer (WU)[/SIZE][/FONT][/LIST][LIST][*][FONT=Book Antiqua][SIZE=3]Savings Bank[/SIZE][/FONT][/LIST][LIST][*][FONT=Book Antiqua][SIZE=3]Taxation[/SIZE][/FONT][/LIST][LIST=1][*][FONT=Book Antiqua][SIZE=3]Motor Vehicle Tax[/SIZE][/FONT][*][FONT=Book Antiqua][SIZE=3]Renewal of Driving License[/SIZE][/FONT][*][FONT=Book Antiqua][SIZE=3]Renewal of Arms License[/SIZE][/FONT][*][FONT=Book Antiqua][SIZE=3]Zakat Collection[/SIZE][/FONT][*][FONT=Book Antiqua][SIZE=3]Income/Withholding Tax[/SIZE][/FONT][*][FONT=Book Antiqua][SIZE=3]Route Permit Fee Stamps[/SIZE][/FONT][*][FONT=Book Antiqua][SIZE=3]Vehicle Fitness Certificate Stamps[/SIZE][/FONT][/LIST][LIST][*][FONT=Book Antiqua][SIZE=3]Pension Disbursement[/SIZE][/FONT][/LIST][LIST=1][*][FONT=Book Antiqua][SIZE=3]Army, Air Force, Navy, FC[/SIZE][/FONT][*][FONT=Book Antiqua][SIZE=3]PTCL[/SIZE][/FONT][*][FONT=Book Antiqua][SIZE=3]CDA[/SIZE][/FONT][*][FONT=Book Antiqua][SIZE=3]Pak Post[/SIZE][/FONT][/LIST][LIST][*][FONT=Book Antiqua][SIZE=3]Utility Bills Collection[/SIZE][/FONT][/LIST][LIST=1][*][FONT=Book Antiqua][SIZE=3]WAPDA[/SIZE][/FONT][*][FONT=Book Antiqua][SIZE=3]PTCL[/SIZE][/FONT][*][FONT=Book Antiqua][SIZE=3]SCO[/SIZE][/FONT][*][FONT=Book Antiqua][SIZE=3]SSGC[/SIZE][/FONT][*][FONT=Book Antiqua][SIZE=3]SNGPL[/SIZE][/FONT][*][FONT=Book Antiqua][SIZE=3]WASA[/SIZE][/FONT][/LIST][/LEFT]
[I][B][FONT=Palatino Linotype][SIZE=5]
[/SIZE][/FONT][/B][/I][B][FONT=Palatino Linotype][SIZE=5][SIZE=6][U]POSTAL NETWORK - NATIONWIDE[/U][/SIZE][/SIZE][/FONT][/B]

[IMG]http://i929.photobucket.com/albums/ad137/HaiderVirk/PostalNetworkNationwide.jpg[/IMG]

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[/SIZE][/FONT][/B][/I][SIZE=6][B][FONT=Palatino Linotype][U]POSTAL NETWORK - PROVINCE WISE[/U][/FONT][/B][/SIZE]

[IMG]http://i929.photobucket.com/albums/ad137/HaiderVirk/PostalNetworkProvinceWise.jpg[/IMG]


[SIZE=6][U][B][FONT=Palatino Linotype]
EXTENDED BUSINESS HOURS[/FONT][/B][/U][/SIZE]

[IMG]http://i929.photobucket.com/albums/ad137/HaiderVirk/ExtendedBusinessHours.jpg[/IMG]
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[/SIZE][/FONT][/B][/I][SIZE=6][B][FONT=Palatino Linotype][U]
ORGANOGRAM[/U][/FONT][/B][/SIZE]

[IMG]http://i929.photobucket.com/albums/ad137/HaiderVirk/Organogram.jpg[/IMG]


[SIZE=6][U][B][FONT=Palatino Linotype]
POSTAL GROUP[/FONT][/B][/U][/SIZE]

[IMG]http://i929.photobucket.com/albums/ad137/HaiderVirk/Postalgroup.jpg[/IMG]
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[/SIZE][/FONT][/B][/I][SIZE=6][B][FONT=Palatino Linotype][U]POSTAL GROUP OFFICER[/U][/FONT][/B][/SIZE][I][B][FONT=Palatino Linotype][SIZE=5]
[/SIZE][/FONT][/B][/I][B][FONT=Book Antiqua][SIZE=5]Job Description[/SIZE][/FONT][/B]

[LEFT][LIST][*][FONT=Book Antiqua][SIZE=3]Hiring[/SIZE][/FONT][*][FONT=Book Antiqua][SIZE=3]Firing[/SIZE][/FONT][*][FONT=Book Antiqua][SIZE=3]Inspections[/SIZE][/FONT][*][FONT=Book Antiqua][SIZE=3]Audit[/SIZE][/FONT][*][FONT=Book Antiqua][SIZE=3]Training[/SIZE][/FONT][*][FONT=Book Antiqua][SIZE=3]Marketing[/SIZE][/FONT][*][FONT=Book Antiqua][SIZE=3]Public Relations[/SIZE][/FONT][*][FONT=Book Antiqua][SIZE=3]Budgeting[/SIZE][/FONT][*][FONT=Book Antiqua][SIZE=3]Drawing and Disbursing and everything under the sun[/SIZE][/FONT][/LIST][CENTER][U][I][B][FONT=Palatino Linotype][SIZE=5]
[/SIZE][/FONT][/B][/I][SIZE=6][B][FONT=Palatino Linotype]MAIL VOLUME (2007 - 2008)[/FONT][/B][/SIZE][/U]

[IMG]http://i929.photobucket.com/albums/ad137/HaiderVirk/mailvolume.jpg[/IMG]

[U][I][B][FONT=Palatino Linotype][SIZE=5]
[/SIZE][/FONT][/B][/I][B][FONT=Palatino Linotype][SIZE=6]MAIL LINES[/SIZE][/FONT][/B][/U]

[IMG]http://i929.photobucket.com/albums/ad137/HaiderVirk/maillines.jpg[/IMG]
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[CENTER][U][I][B][FONT=Palatino Linotype][SIZE=5]
[/SIZE][/FONT][/B][/I][B][FONT=Palatino Linotype][SIZE=5][SIZE=6]VALUE OF PROPERTY FOUND AND RESTORED[/SIZE][/SIZE][/FONT][/B][/U]

[IMG]http://i929.photobucket.com/albums/ad137/HaiderVirk/valueofproperty.jpg[/IMG]
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[/SIZE][/FONT][/B][/I][B][FONT=Palatino Linotype][SIZE=6][U]NATIONAL SAVING SCHEMES[/U][/SIZE][/FONT][/B][I][B][FONT=Palatino Linotype][SIZE=5]
(BALANCE AS ON 30-06-2008)[/SIZE][/FONT][/B][/I]

[IMG]http://i929.photobucket.com/albums/ad137/HaiderVirk/savingschemes.jpg[/IMG]
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[B][FONT=Palatino Linotype][SIZE=6]
[U]SAVING ACCOUNTS[/U][/SIZE][/FONT][/B]
[B][FONT=Book Antiqua][SIZE=3](COMMERCIAL BANKS & PAKISTAN POST)[/SIZE][/FONT][/B]

[IMG]http://i929.photobucket.com/albums/ad137/HaiderVirk/savingaccounts.jpg[/IMG]



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Contd.
 

[CENTER][B][FONT=Palatino Linotype][SIZE=6][U]POVERTY ALLEVIATION MONEY ORDERS[/U]
[/SIZE][/FONT][/B][/CENTER][LIST][*][B][FONT=Book Antiqua][SIZE=3]Benazir Income Support Programme MOs[/SIZE][/FONT][/B][/LIST][FONT=Book Antiqua][SIZE=3]MOs issued and processed 2.868 million for Rs. 10.875 billion
[/SIZE][/FONT][LIST][*][B][FONT=Book Antiqua][SIZE=3]Punjab Food Stamp MOs[/SIZE][/FONT][/B][/LIST][FONT=Book Antiqua][SIZE=3]MOs issued and processed 8.428 million for Rs. 8.428 billion[/SIZE][/FONT]

[CENTER][B][FONT=Palatino Linotype][SIZE=6]
[U]SWOT ANALYSIS[/U][/SIZE][/FONT][/B]
[/CENTER]

[FONT=Book Antiqua][SIZE=3][B][I][SIZE=4]Strengths:[/SIZE][/I][/B]
[/SIZE][/FONT][LIST][*][FONT=Book Antiqua][SIZE=3]Century Old Organization[/SIZE][/FONT][*][FONT=Book Antiqua][SIZE=3]Large Human as well as physical Infrastructure[/SIZE][/FONT][*][FONT=Book Antiqua][SIZE=3]Presence, both in urban and rural areas[/SIZE][/FONT][*][FONT=Book Antiqua][SIZE=3]Large portfolio of Services[/SIZE][/FONT][*][FONT=Book Antiqua][SIZE=3]Trust of Public[/SIZE][/FONT][/LIST][B][I][FONT=Book Antiqua][SIZE=4]
Weaknesses:[/SIZE][/FONT][/I][/B][LIST][*]Lack of autonomy in operation[*]Lacking in technology/automation[*]Lack of training[*]Absence of Marketing/Customer Care Functions[*]Poor Market Perception[*]Poor Incentives for Staff/Lack of Motivation[*]Inadequate Supervisory Positions[/LIST][FONT=Book Antiqua][SIZE=3][SIZE=4][I][B]
Opportunities:[/B][/I][/SIZE][/SIZE][/FONT][LIST][*][FONT=Book Antiqua][SIZE=3]Provide access to larger population[/SIZE][/FONT][*][FONT=Book Antiqua][SIZE=3]Tremendous potential to grow business in existing services[/SIZE][/FONT][*][FONT=Book Antiqua][SIZE=3]Optimal use of the large infrastructure[/SIZE][/FONT][*][FONT=Book Antiqua][SIZE=3]Explore new business avenues[/SIZE][/FONT][/LIST][FONT=Book Antiqua][SIZE=3]
[SIZE=4][B][I]Threats:[/I][/B][/SIZE]
[/SIZE][/FONT][LIST][*][FONT=Book Antiqua][SIZE=3]Deteriorating physical, technical & human infrastructure[/SIZE][/FONT][*][FONT=Book Antiqua][SIZE=3]Fast depletion of market share to private courier companies[/SIZE][/FONT][*][FONT=Book Antiqua][SIZE=3]Lack of autonomy to effectively compete[/SIZE][/FONT][/LIST][FONT=Palatino Linotype][SIZE=6]
[/SIZE][/FONT][CENTER][U][B][FONT=Palatino Linotype][SIZE=6]CHANGING MARKET SCENARIO[/SIZE][/FONT]
[/B][/U][/CENTER][LIST][*][FONT=Book Antiqua][SIZE=3]Postal Market changing around the World[/SIZE][/FONT][*][FONT=Book Antiqua][SIZE=3]Habits & Needs of Customers also changing[/SIZE][/FONT][*][FONT=Book Antiqua][SIZE=3]Changes mainly being driven by technology[/SIZE][/FONT][*][FONT=Book Antiqua][SIZE=3]Drastic Reduction in Telecom Charges[/SIZE][/FONT][*][FONT=Book Antiqua][SIZE=3]Extension of Telecom Services[/SIZE][/FONT][*][FONT=Book Antiqua][SIZE=3]Competition in Business Mail (Most Lucrative)[/SIZE][/FONT][*][FONT=Book Antiqua][SIZE=3]Postal Revenue continuously dropping[/SIZE][/FONT][*][FONT=Book Antiqua][SIZE=3]Worldwide trend of diversification[/SIZE][/FONT][/LIST][CENTER][U][FONT=Book Antiqua][SIZE=3][B][FONT=Palatino Linotype][SIZE=6]
FUTURE VISION[/SIZE][/FONT][/B][/SIZE][/FONT][/U]
[/CENTER]
[FONT=Book Antiqua][SIZE=3]
Revamp Pakistan Post to meet challenges of 21st Century and become a hub of commercial & social activities
[/SIZE][/FONT]
[CENTER][U][B][FONT=Palatino Linotype][SIZE=6]
KEY OBJECTIVE[/SIZE][/FONT][/B][/U]
[/CENTER]

[FONT=Book Antiqua][SIZE=3]Transform Pakistan Post into an efficient, customer friendly, modern and self sustainable organization[/SIZE][/FONT]

[CENTER][U][FONT=Palatino Linotype][B][SIZE=6]
KEY ELEMENTS OF PLAN[/SIZE][/B][/FONT][/U]
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[B][FONT=Book Antiqua][SIZE=3]Use of Technology[/SIZE][/FONT][/B][LIST][*][FONT=Book Antiqua][SIZE=3]Automation of Counter Activities[/SIZE][/FONT][*][FONT=Book Antiqua][SIZE=3]Use of Computer Based Tools like Track & Trace, Electronic Money Transfer etc.[/SIZE][/FONT][*][FONT=Book Antiqua][SIZE=3]Provision of Security Cameras in DMO’s/IMO’s[/SIZE][/FONT][*][FONT=Book Antiqua][SIZE=3]Introduction of Postal Information System[/SIZE][/FONT][/LIST][B][FONT=Book Antiqua][SIZE=3]Quality of Service[/SIZE][/FONT][/B][LIST][*][FONT=Book Antiqua][SIZE=3]QoS parameters have been set[/SIZE][/FONT][*][FONT=Book Antiqua][SIZE=3]Processes modified to remove bottlenecks[/SIZE][/FONT][*][FONT=Book Antiqua][SIZE=3]1370 Motor Bikes provided to improve delivery service[/SIZE][/FONT][/LIST][B][FONT=Book Antiqua][SIZE=3]Explore further business opportunities[/SIZE][/FONT][/B][LIST][*][FONT=Book Antiqua][SIZE=3]Extension through Franchise model[/SIZE][/FONT][*][FONT=Book Antiqua][SIZE=3]Public Private Partnership[/SIZE][/FONT][*][FONT=Book Antiqua][SIZE=3]Expand banking operation esp to serve rural areas[/SIZE][/FONT][*][FONT=Book Antiqua][SIZE=3]Cargo/Logistic Service[/SIZE][/FONT][*][FONT=Book Antiqua][SIZE=3]Direct Mail Service[/SIZE][/FONT][*][FONT=Book Antiqua][SIZE=3]Registration/Verification Services[/SIZE][/FONT][*][FONT=Book Antiqua][SIZE=3]Distribution/Consumer Service[/SIZE][/FONT][/LIST][CENTER][B][U][FONT=Palatino Linotype][SIZE=6]
MAJOR CHALLENGES & ISSUES[/SIZE][/FONT][/U][/B]
[/CENTER]
[FONT=Book Antiqua][SIZE=3]
[B]Difficulty in competing effectively in the market due to lack of empowerment[/B]

[B] No funding for development of infrastructure[/B][/SIZE][/FONT][LIST][*][FONT=Book Antiqua][SIZE=3]Both physical & technical infrastructure not compatible with present day needs[/SIZE][/FONT][*][FONT=Book Antiqua][SIZE=3]Burden to meet social obligations[/SIZE][/FONT][*][FONT=Book Antiqua][SIZE=3]Tariffs/Service charges not cost based[/SIZE][/FONT][*][FONT=Book Antiqua][SIZE=3]Stopped getting PSDP since 2003-04 due to inability to pay back[/SIZE][/FONT][/LIST][B][FONT=Book Antiqua][SIZE=3]Managerial & Supervisory positions inadequate for[/SIZE][/FONT][/B][LIST][*][FONT=Book Antiqua][SIZE=3]Large Infrastructure[/SIZE][/FONT][*][FONT=Book Antiqua][SIZE=3]Huge Service portfolio[/SIZE][/FONT][*][FONT=Book Antiqua][SIZE=3]Aggressive Goals & Targets[/SIZE][/FONT][/LIST][CENTER][U][B][FONT=Palatino Linotype][SIZE=6]
REVENUE AND EXPENDITURE
[/SIZE][/FONT][/B][/U]

[IMG]http://i929.photobucket.com/albums/ad137/HaiderVirk/revenueandexpenditure.jpg[/IMG]

[FONT=Palatino Linotype][SIZE=6][B][U]
MAIN REVENUE STREAMS-FY. 2007-08[/U][/B][/SIZE][/FONT]

[IMG]http://i929.photobucket.com/albums/ad137/HaiderVirk/MAINREVENUESTREAMS-FY2007-08.jpg[/IMG]

[FONT=Palatino Linotype][SIZE=6][B][U]EXPENDITURE PAKISTAN POST (2007-2008)[/U][/B][/SIZE][/FONT]
[LEFT][FONT=Book Antiqua][SIZE=4][B]
* Rs. in Million[/B][/SIZE][/FONT]
[/LEFT]

[IMG]http://i929.photobucket.com/albums/ad137/HaiderVirk/Expenditure.jpg[/IMG]

[FONT=Palatino Linotype][SIZE=6][B][U]
LAHORE CANTT GPO
[FONT=Book Antiqua][SIZE=5]BEFORE AND AFTER RENOVATION[/SIZE][/FONT][/U][/B][/SIZE][/FONT][FONT=Book Antiqua][SIZE=5]

[/SIZE][/FONT][IMG]http://i929.photobucket.com/albums/ad137/HaiderVirk/PPOld1.jpg[/IMG]

[FONT=Palatino Linotype][SIZE=6][B][U]
LIBERTY POST OFFICE
[SIZE=5]BEFORE AND AFTER RENOVATION[/SIZE][/U][/B][/SIZE][/FONT][SIZE=5]

[/SIZE] [IMG]http://i929.photobucket.com/albums/ad137/HaiderVirk/PPOld.jpg[/IMG]
[FONT=Palatino Linotype][SIZE=6][B][U]
COMPARISON OF REVENUE AND STAFF[/U][/B][/SIZE][/FONT]
[IMG]http://i929.photobucket.com/albums/ad137/HaiderVirk/Revenueandstaff.jpg[/IMG]
[LEFT] [FONT=Book Antiqua][SIZE=4]
* Source Pakistan Post Annual Reports
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Please take action.. Please please... You are civil servents please help your nation
 

i want to write complaint about post office near moon market lahore employees. i went there to make postal order. they said to me that they will make postal order if i give extra money to make it. they were asking for rishwat. i saw postal orders in front of me. but they told me that they are finished. i said to them that blank postal orders are in front of them but they replied if i can give them rishwat then its ok otherwise i go to GPO. i had to post my job application but because of them i could not.
please do something. if you dont do people will lose credibility.