(i) Public administration refers to:
(a) A process
(b) A discipline
(c) A field of study
(d) All of these

(ii) The concept of “separation between politics and public administration” was first propounded by:
(a) Aristotle
(b) Woodrow Wilson
(c) Karl Marx
(d) Machiavelli

(iii) The famous fourteen principles of organization were given by:
(a) Plato
(b) Henri Fayol
(c) Fredrick Taylor
(d) Max Weber

(iv) The author of the famous essay “ The Study of Administration” was:
(a) Dwight Waldo
(b) Woodrow Wilson
(c) Fredrick Taylor
(d) Margaret Thatcher

(v) Span of control means:
(a) Tenure on a post
(b) Geographical jurisdiction
(c) Power to control others
(d) Number of subordinates under a superior

(vi) Job description relates to appointing a suitable person on a job:
(a) True
(b) False

(vii) Job specification defines the parameters of the job to be done:
(a) True
(b) False

(viii) Proper job analysis is based on:
(a) Job description
(b) Job specification
(c) Both of these
(d) None of these

(ix) Bureaucracy refers to:
(a) Red tape
(b) The totality of government officials
(c) A specific set of structural arrangement
(d) All of these

(x) The mnemonic POSDCORB for management was introduced by:
(a) James Mooney
(b) Adam Smith
(c) Luther Gulick
(d) None of these

(xi) The famous Hawthorne experiments were conducted by:
(a) Elton Mayo
(b) Abraham H. Maslow
(c) Mark Twain
(d) None of these

(xii) “Hawthorne effect” refers to increase in productivity because of:
(a) Good physical working environment
(b) Secure job
(c) Presence of observers
(d) None of these

(xiii) Maslow’s highest need in his “hierarchy of needs” was:
(a) Love or affiliation needs
(b) Self –actualization needs
(c) Esteem needs
(d) None of these

(xiv) “The average human being inherently dislikes work”
(a) An assumption of theory X
(b) An assumption of theory Y
(c) An assumption of theory Z
(d) None of these

(xv) Spoils system refers to:
(a) Management through objectives
(b) Public sector concept of staffing
(c) Awarding jobs to political supporters
(d) None of these

(xvi) Deficit financing is:
(a) Excess revenues
(b) Excess expenditures
(c) Both of these
(d) None of these

(xvii) Performance audit is used as a comparison between:
(a) Actual expenditure and booked expenditure
(b) Revenue collected and potential revenue
(c) Activities of an organization with the assigned objectives
(d) None of these

(xviii) A whistle blower in an organization is a person:
(a) Who reveals bad things about his department to the public
(b) Who is a good singer
(c) Who is assigned security duties
(d) None of these

(xix) The budget cycle is:
(a) The duration for which it is applicable
(b) The process through which it has to go
(c) The time frame of preparation
(d) None of these

(xx) Group dynamics refers to:
(a) Nature of a group
(b) Development of a group
(c) Interrelationship of a group
(d) All of these

Courtesy: Shooting Star, Nauman.

In my opinion the correct answer for MCQ (xii) in 2011 paper is 'a'
i.e Good physical working conditions.

Would you please confirm it?
Regards.

__________________
To what heights I cannot rise.

Mayo's study was intended to observe the effects of environmental changes on worker productivity and it was carried-out in the Hawthorne factory of the Western Electricity Company (hence, the "observer effect" is sometimes called the "Hawthorne Effect").
http://www.sociology.org.uk/mpop.htm

The Hawthorne effect refers to a phenomenon which is thought to occur when people observed during a research study temporarily change their behavior or performance (this can also be referred to as demand characteristics). Others have broadened the definition to mean that people’s behavior and performance change following any new or increased attention. The Hawthorne studies have had a dramatic effect on management in organizations and understanding the impact of different factors in the workplace.
http://www.newworldencyclopedia.org/...wthorne_effect

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The Me you have always known, the Me that's a stranger still.

Each time a particular environmental factor was changed, Mayo measured any resulting changes in worker productivity over time. However, what Mayo discovered was that, no-matter what the environmental conditions, worker productivity always seemed to increase...

At least two possible explanations could be used to account for this:

1. That environmental conditions make little difference to the way in which people work.
2. The presence of the observer (and the knowledge they were being watched) changed the behaviour of the workers...

Last Island:
You are very right. Thanks for your concern

__________________
To what heights I cannot rise.

Group dynamics refer to the relationships between learners in a group and the impact that this has on the way they work.

http://www.teachingenglish.org.uk/kn...group-dynamics

Group dynamics refers to a system of behaviors and psychological processes occurring within a social group (intragroup dynamics), or between social groups (intergroup dynamics).

http://en.wikipedia.org/wiki/Group_dynamics

__________________
The Me you have always known, the Me that's a stranger still.

(B) Formal Structure is the answer

__________________
“Living is too hard right now. Dying is easy. Let me die.”
Kristin Cashore

paper 2000.
your answer 11. C in Book B.
13.C Book A.
15. A Book C
19. D Book A

2001
2. C Book A
4.C book D
9. B Book E
14.C Book C
16. A Book D
19. B BOOK C

__________________
"our lives begin to end the day we become silent about things that matter"
Martin Luther king

Some Corrections:

CSS 2002


9. The owners, Employees, Board or Directors and Culture will form the organization's:
(a) Internal Environment
(b) External Environment
(c) Task Environment
(d) General Environment
(e) None of these

13. A plan that generally covers a span of one year or less is:
(a) Operational Plan
(b) Intermediate Plan
(c) Long range Plan
(d) Short range Plan
(e) None of these

CSS 2006

5) A relatively permanent change in behaviour that happens as a result of experience is known as:
a) learning
b) life-long learning
c) experiential learning
d) organizational learning
e)the manager's challenge

Some suggestions; members may check!
It would be appropriate to select the following options in these MCQs;

CSS 2010

(xv) The purpose of decision tree is:
(a) decision alternatives
(b) cost analysis
(c) project coordination
(d) time analysis
(e) None of these

CSS 2011

(viii) Proper job analysis is based on:
(a) Job description
(b) Job specification
(c) Both of these
(d) None of these

While of Solved MCQs of Public Administration 2013 are already available at
http://www.cssforum.com.pk/css-past-...tml#post698398

[QUOTE=Last Island;409241]

4. The dominant role in developing Scientific Management was played by:
(a) Henri Fayol
(b) F. W. Taylor
(c) Harrington Emerson
(d) Frank Gilbreth
(e) None of these


the father of scientific management is F.W.Taylor.
the right answer is hanri fayol or f.w.taylor in above mentioned MCQ???

__________________
Nasro Min-Allah Wa Fatah-un Qareeb ...

[QUOTE=Last Island;409241]
4. The dominant role in developing Scientific Management was played by:
(a) Henri Fayol
(b) F. W. Taylor
(c) Harrington Emerson
(d) Frank Gilbreth
(e) None of these

Is this correct? Shouldn't the answer be F.W.Taylor?

__________________
Cream rises to the top but so does dead froth!