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  #1  
Old Thursday, December 20, 2012
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Default Help Solution Required

Plz solve this

As the manager of ABC Bank you have recently received a number of complaints
from your customers about the way they have been treated. Some of them have
not been served for more than half an hour. Most of the complaints took place
during lunch hour which is ABC Bank’s peak time for business. This has been
brought to your boss, Mr Ahmed, the general manager’s attention.

REQUIRED:
You are told to write a memo to all the sales staff instructing them how they
should deal with visitors and customers who visit the Bank. They should take
shifts for lunch and maintain at least a certain number of staff at all times. They
should also come to work on time and any tardiness will be subject to
disciplinary action. They also need to clean up their own area of work before
they leave work for the day.
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  #2  
Old Thursday, December 20, 2012
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Default I had solved it is it correct

Pl find my errors

Q.7 You are the office manager for Smart System, Inc, a start-up IT firm. Recently
you bought 10 modems from Precision Supplies, a computer hardware supplier
in. Two weeks after installing the modems to the computer systems in your office,
you discovered that two of the modems could not function properly. Since you
have already paid the full amount for the modems, you are entitled to enjoy the
two-year warranty that comes with the product including free replacement for
any products bought within one month. You called their customer service
department to ask for a replacement last Friday and was told that the
replacement would be delivered to your office the following Monday. It is now
already Friday and you still have not heard anything from them. You really need
the two modems immediately for your company is working on a major project
with an approaching deadline. This is the first time you have ordered from
Precision Supplies and may be the last.

REQUIRED:
Write a letter of complaint to demand for an immediate replacement or a full
refund.

Solution
To,
Smart Systems
Karachi
Dear,

It’s to notify you that our company have purchased the modems 10 units from which of them 2 are not working they are under the warrany of one month for replacement and our company have very important task to complete it that’s why our project is embryo because of modems.

Therefore,Pl change these modems instantly so we could proceed further more on our project.I hope you will do it soon.

Thanking you for your co operations.

XYZ
Company manager
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  #3  
Old Friday, December 21, 2012
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Post

Quote:
Originally Posted by tahasoomro1 View Post
Pl find my errors

Q.7 You are the office manager for Smart System, Inc, a start-up IT firm. Recently
you bought 10 modems from Precision Supplies, a computer hardware supplier
in. Two weeks after installing the modems to the computer systems in your office,
you discovered that two of the modems could not function properly. Since you
have already paid the full amount for the modems, you are entitled to enjoy the
two-year warranty that comes with the product including free replacement for
any products bought within one month. You called their customer service
department to ask for a replacement last Friday and was told that the
replacement would be delivered to your office the following Monday. It is now
already Friday and you still have not heard anything from them. You really need
the two modems immediately for your company is working on a major project
with an approaching deadline. This is the first time you have ordered from
Precision Supplies and may be the last.

REQUIRED:
Write a letter of complaint to demand for an immediate replacement or a full
refund.

Solution
To,
Smart Systems
Karachi
Dear,

It’s to notify you that our company have purchased the modems 10 units from which of them 2 are not working they are under the warrany of one month for replacement and our company have very important task to complete it that’s why our project is embryo because of modems.

Therefore,Pl change these modems instantly so we could proceed further more on our project.I hope you will do it soon.

Thanking you for your co operations.

XYZ
Company manager
Take classes in IBP for courses of stage 1. They will teach you.
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  #4  
Old Friday, December 21, 2012
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Default

Bro,Actually my job is at Larkana side i am working here as General Banking Officer that's why i can't take the class pl you suggest me any thing ?
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