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  #1  
Old Thursday, May 07, 2015
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Default GBO Sales and services

Industry: Banking/Financial Services Category: Accounts, Finance & Financial Services Total Position: 35+ Job Type: Full Time/Permanent ( First Shift (Day) ) Department: Retail Banking Groups Job Location: Islamabad, Faisalabad, Gujranwala, Hyderabad, Karachi, Lahore, Mardan, Multan, Peshawar, Quetta, Rawalpindi, Sargodha, Sialkot, Sukkur, Abbottabad, Attock, Bahawalpur, Chakwal, Dera Ghazi Khan, Gujrat, Jhang, Kohat, Larkana, Muzaffarabad, Nawab Shah, Rahimyar khan, Sahiwal, Sheikhupura, Vehari, Mian Walli, Swat, Makran Gender: Doesn't Matter Minimum Education: Bachelors Career Level: Officer Minimum Experience: 2 Years Work Permit: Pakistan Apply By: May 17, 2015 Posted On: May 6, 2015 Job Description
MCB is home to an exclusive group of committed and dedicated individuals. Who with their hard work, honesty, innovation and teamwork, contribute towards our success. We require qualified and motivational professionals whose work ethic is based on hard work and diligence, to fill the position of GBO Sales.

Brief Job Description of GBO Sales:-

The primary responsibility is to achieve assigned branch banking sales targets by generating deposit and cross selling of other consumer banking products in accordance with the high standards of service quality of the bank.

GBO Sales are to:

Achieve defined targets on monthly basis as set by Management through live pipeline of potential customers and New to the bank customers.
Increase existing portfolio as per assigned target through deepening and effective relationship/service management of assigned portfolio.
Achieve assigned target through cross selling of all other consumer banking products (Credit Cards, Auto Loans, Bancassurance and personal loan)
Make calls and visits to the clients to ensure smooth relationships and also maintain the calls reports on daily basis.
Maintain high services quality standards while interaction with the customers for business retention
Ensure compliance with local policies, SOPs & regulation guided by SBP in all activities & transactions. Also ensure the compliance of AML/CFT required for the assigned portfolio.

Job Description
MCB is home to an exclusive group of committed and dedicated individuals. Who with their hard work, honesty, innovation and teamwork, contribute towards our success. We require qualified and motivational professionals whose work ethic is based on hard work and diligence, to fill the position of GBO Services.

Brief Job Description of GBO Services:-

The primary responsibility is to meet high standards of external and internal customer service by ensuring process standardization, timely service, inculcation of customer-centric culture and strong operational controls in accordance with the high standards of service quality of the bank.

GBO Services are to:

Mange New to Bank accounts and providing proper guidance regarding to procedures and requirements to new/prospective customers. Also responsible to cross sell various products offered by the Bank.
Interact with customers at the branch entrance / inquiring on their purpose of visit and guide them to the relevant desk accordingly for efficient service provision.
Resolve/reply the queries of the customers, maintain the customer complaints log book, continuous follow-ups and re-directing the customer to the concerned department for resolution of their queries to ensure the customer leaves the branch satisfied.
Note:-

Please carefully provide updated contact details i.e. Name address, phone No, and email address etc. for future correspondence.
Keep visiting your email Inbox/MCB website for further updates
Important Note:-

Only short listed candidates will be intimated through invitation letters / SMS / e-mail for the written test. Details of the short listed candidates for test/interviews will also be available on MCB & NTS Website. The onus lies with the candidates to check whether they have been short listed for the test in case non-receipt of invitation letters / SMS / e-mail.

Required Skills
Auto Loans, Bank Management, Credit Card Analytics
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  #2  
Old Tuesday, May 19, 2015
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did anyone apply for it?
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Old Tuesday, May 19, 2015
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yes i applied and already working in mcb as tso
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  #4  
Old Wednesday, May 20, 2015
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Did anyone recieve sms or email?
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  #5  
Old Wednesday, May 20, 2015
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Quote:
Originally Posted by kurm View Post
yes i applied and already working in mcb as tso
maine aik sal mcb mn job ki thi as a tso phir resign kr dia tha,,, dobara phir mne apply kia ha... mjy rkh lain gay k ni?
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  #6  
Old Saturday, May 23, 2015
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What is jd of gbo and expected salary??
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  #7  
Old Saturday, May 23, 2015
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candidate list has been uploaded on nts website, test would be held on 31st may.
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  #8  
Old Saturday, May 23, 2015
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Quote:
Originally Posted by Sadam baloch View Post
candidate list has been uploaded on nts website, test would be held on 31st may.
would you share the link of uploaded list on nts site
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  #9  
Old Saturday, May 23, 2015
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Quote:
Originally Posted by rizwanhr View Post
would you share the link of uploaded list on nts site
of course, here you go brother..
http://nts.org.pk/Test&Products/List..._FL/Search.php
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  #10  
Old Saturday, May 23, 2015
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if someone who applied for experienced gbo then what should be the hiring process of mcb
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